Lottery and Gaming

 Gambling Behaviour and Attitudes Monitor: The Gambling Monitor tracks gambling behaviour, spending and attitudes of Canadians as well as attitudes towards government regulation of gambling, expansion of gambling efforts across Canada, acceptability of new gaming concepts and the shifts in the Canadian Problem Gambling Index

Customer Satisfaction and Loyalty: Help your casino or lottery jurisdiction determine how, and how effectively, it is addressing customer's requirements from various perspectives not only in terms of customer satisfaction, but also from the standpoint of profitability.