Leading brands understand that the secret to sustainability is optimizing relationships with the people that have a “stake” in their success. Customers, employees, partners and suppliers are the key stakeholders whose relationships are the single-greatest asset of any organization.
Stakeholder Relationship Consulting at Harris/Decima will help you measure, manage and take action based on insights we gather from relationship assessment programs. From the strategic, macro-view of overall customer relationships to the tactical, micro-view of specific customer transactions, our integrated suite of flexible, proven solutions empowers you to elevate and enhance the strength and actionability of your research.
Our solution set is comprised of five interconnected pillars: